General
Cash Back Offers
- How do Dosh offers work?
- How do I find offers?
- Why are my offers different from my friend's and family member's offers?
- How can I "Favorite" a merchant?
- Can I return an item I purchased with a Dosh offer?
- Can I get cash back for layaway or payment plans?
Wallet
- I made a cash back transaction. Why can't I transfer my funds?
- What are the requirements to withdraw funds?
- Why did my "present balance" change?
- What is the difference between "Present Balance" and "Available to Transfer"?
- Why is there already money in my Dosh Wallet when I just enrolled?
- What are the password requirements for creating an account?
Account
- How do I change my phone number?
- How do I navigate inside the Dosh app?
- What are the requirements to set up a Dosh account?
- How do I login to my Dosh account?
- How do I reset my password?
- How do I verify my email?
Linked Cards
- Do I need to update my credit card?
- How do I add a nickname to my linked card?
- Why do I have to link my cards to my Dosh account?
- How do I connect my credit or debit card?
- Why can’t I link my card?
- Can I delete a linked card in my Dosh account?
Other
- How do I send my receipt or documentation to Dosh?
- What are Account Maintenance Fees?
- What is Dosh and how does it work?
- How do I update my Dosh app?
- Does Dosh use or sell any of my data?
- How secure is my personal data?