Cash back earned on hotel bookings will be paid on or around 30 days after your checkout date. In the meantime, the cash back will show as "pending" in your Dosh wallet.
Please note, the cash back amount you have earned will be in a "pending" state in our system until the transaction has been officially cleared on our end. Although your transaction may have already cleared with your bank or credit card, the updates we receive are an entirely separate process.
Once our system has received the necessary update from your credit card processor after your checkout date, you will receive your cash back. When this happens, you will no longer see "pending" in green underneath your cash back amount, and the amount will be added to your wallet balance as being available for transfer!
Have questions about your cash back? Contact our Dosh Support Team!