Your card is charged at the time you book your hotel on the Dosh app. The charge will show up as “Hotel Accommodations” or “Travel Reservation” on your bank or credit card statement.
You will receive your cash back and any bonus rewards for your hotel stay around 30 days after your check-out date if the full booking price was paid. This is a policy our hotel partners have put in place to allow time for adjustments and refunds. In the meantime, your cash back (and any applicable bonuses) will show as pending in your Dosh wallet.
Roughly 30 days after your check-out date, these funds will show in the "Available to Transfer" section of your wallet once they have officially cleared in our system. Please note, although your transaction may have already cleared with your bank or credit card, the updates we receive are an entirely separate process.
Have questions about the app or a cash back transaction? Contact our Dosh Support Team!