For security reasons, the phone number used to enter your Venmo account must match the phone number on your Dosh account.
You will need to change your phone number either on Venmo or request to change your Dosh phone number. To change your phone number on Venmo, login to your Venmo app and change it in the settings.
PLEASE NOTE: If you have linked a Venmo account and then subsequently changed mobile numbers in Dosh, this does not update the linked Venmo account. If a phone number change is made, you will need to verify that the phone number associated with your Venmo account is correct. If it is linked to your new number, you will need to disconnect and reconnect the account prior to making any transfers in Dosh.
If you are logged out of your account and you'd like to change your phone number with Dosh, you can submit a ticket to request a phone number change. Our Dosh Support Team will assist you as soon as possible!
Having trouble with Venmo or your phone number? Contact our Dosh Support Team!