Have you recently linked a credit or debit card to your Dosh account and now see a charge? Never fear- Dosh authorizes a small charge to any linked eligible card to verify it. This is a pending charge that clears up in a few days. We are not taking any funds from your account!
If you see a charge from Dosh on a card and you are not a Dosh user and no one that has access to the card has linked your card to Dosh, we recommend contacting your bank immediately. Your bank can help you determine if your card has been compromised, advise on how to dispute any charges made, and if there are any other next actions you may need to take. Once you've done that, please reach out to our Support Team as well.
Please note- if you are seeing that Inactive Account Maintenance Fees have been deducted from your Dosh account, these funds have not been charged to your linked cards or transfer accounts. All fees are only deducted from the cash back earned in your Dosh wallet. If your account is inactive and your wallet balance is at $0, it will remain that way. If you have any questions about Inactive Account Maintenance Fees, you can find more information here.
Have questions? Contact our Dosh Support Team here!